Background
In November 2015, Mr. Omar, the owner of AGT company, sent us an inquiry about he wants to import the mats to the Middle East. After a communication, Mr. Omar paid a visit to our factory at December 2015, he was impressed about our workshop and sure that we are a trustworthy company as we have cooperated with the Costco, Bed Bath and Beyond, Philips etc for many years. So he decided to work with us.
Solution
In order to help Mr. Omar develop his business in the Middle East market as soon as possible. We provide a lot of info for them as follows:
- 1) All the products info that help him understand the mats better
- 2) Design special anti-fatigue floor mats that suitable for his market
- 3) Answer his question within 24 hours and help to solve all the problems that occur in the period of developing the market
- 4) In order to deliver his goods out before Spring Festival Holiday, we postponed the vacation plan.
Results
Mr. Omar placed his first order when he visited our factory. And he becomes our exclusive agent in the Middle East. We wish him success in his new business.
“Wonderful factory wonderful products, I was so impressed with their products and there I like very much the support, their team was very helpful and supportive to my company. We like the way they do business and the speed at which they handle my orders. Thank you Sheep Mats and their team for making it easy to run my company. I hope for more success and growth in our relationship.”– Mr. Omar, Owner of AGT Company
